fortunegaming Terms and Conditions for Filipino Players

You must be at least 21 years old and physically located in the Philippines to register and use the fortunegaming platform. By completing the registration process, you confirm that the information you have provided — including your name, date of birth, and Philippine mobile number — is accurate and current. Each person may hold only one account; duplicate accounts are not permitted and may result in suspension of all associated accounts without prior notice. You are solely responsible for maintaining the confidentiality of your account credentials, including your password. Any activity carried out under your account is your responsibility, whether or not you personally authorised that activity. If you believe your account has been accessed without your consent, you must notify the fortunegaming support team immediately through the contact information provided in the FAQ page.

All financial transactions on fortunegaming are conducted exclusively in Philippine pesos (PHP). Accepted deposit and withdrawal methods include GCash, Maya, and participating Philippine bank transfer channels. Minimum and maximum transaction limits are displayed within the account management section of the platform and are subject to change with prior notice to registered players. Deposits are generally credited to your account balance promptly after confirmation from the payment provider; processing times may vary depending on your chosen payment method and network conditions. Withdrawals are processed in accordance with the verification requirements and timeline published in the platform's help section. fortunegaming does not charge internal processing fees on standard PHP transactions, though your payment provider may apply their own charges. You must ensure that the payment account you use for deposits and withdrawals is registered in your own name — third-party payment accounts are not accepted.

All players on fortunegaming are expected to engage with the platform honestly and in good faith at all times. Any attempt to manipulate game outcomes, exploit software vulnerabilities, use automated tools or bots, or coordinate with other players to gain an unfair advantage is strictly prohibited and will result in immediate account suspension. Fraudulent activity — including chargebacks, false identity claims, or the use of stolen payment credentials — will be referred to the appropriate Philippine authorities in addition to the suspension of all associated accounts. Players must not use the platform for any purpose that violates Philippine law, including money laundering or any form of financial fraud. fortunegaming reserves the right to void winnings and close accounts where prohibited conduct is confirmed following an internal review. If you have questions about what constitutes fair play on the platform, the FAQ page provides detailed guidance on acceptable and unacceptable player behaviour.

fortunegaming is committed to providing a safe and enjoyable experience for every Filipino player and actively supports responsible gaming as a core platform value. Players are encouraged to set personal deposit limits, session time reminders, and other self-management tools available within their account settings to help them stay in control of their gaming activity. If you feel that your gaming behaviour is becoming harmful or that you are no longer playing for entertainment, we strongly encourage you to visit our Responsible Gaming page for support resources and self-exclusion options available to players in the Philippines. Self-exclusion requests are actioned promptly and prevent access to the platform for a period chosen by the player; during the exclusion period, marketing communications will also be suppressed. fortunegaming will not re-activate a self-excluded account before the exclusion period has ended, regardless of the reason given. The platform is intended for players aged 21 and above — if you are aware of a minor attempting to access the platform, please contact the support team immediately through the information provided in the FAQ.

The personal information you provide during registration and account use is handled in accordance with the fortunegaming Privacy Policy, which sets out in full what data is collected, how it is stored, and the rights available to you as a Filipino player. fortunegaming does not sell or share your personal data with third parties for marketing purposes without your explicit consent. Account security is a shared responsibility — you must not share your login credentials with any other person or allow others to access your account on your behalf. The platform applies industry-standard security measures to protect account and transaction data transmitted between your device and our servers, but you are also responsible for maintaining a secure password and keeping your registered mobile device secure. fortunegaming reserves the right to carry out identity verification checks at any time, including at the point of withdrawal, to comply with applicable Philippine regulations. Failure to complete a verification request within a reasonable timeframe may result in a temporary hold on account transactions until the verification is resolved.

fortunegaming reserves the right to update or amend these Terms and Conditions at any time to reflect changes in platform features, applicable Philippine regulations, or operational requirements. When material changes are made, registered players will be notified through the platform interface or via the contact details on file with their account, and the updated terms will be published on this page with a revised effective date. Continued use of the platform after the effective date of any update constitutes your acceptance of the revised terms. If you do not agree with any amended terms, you must stop using the platform and may request account closure by contacting the support team. We recommend reviewing this page periodically so you remain informed of the rules that govern your use of the platform. For questions about any specific clause in these Terms and Conditions, the FAQ page or the support team can provide further clarification.